Return Policy
Return and Refund Policy
Last updated: May 04, 2023
Thank you for shopping at PepoPeople.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Application means the software program provided by the Company downloaded by You on any electronic device, named PepoPeople
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Trinitar Solutions LLP, 99a/3 South Street, Rajapalayam Taluk.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Application.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: support@pepopeople.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 14 days
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: support@pepopeople.com
Keep all your employees records in one place
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Every sent email will be recorded in Sent Emails section so you can refer to your sent emails anytime you want. All the attached files will be saved on PepoPeople too for your future reference.
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Get Started For FreeRead trusted reviews from our customers
This is a small sampling of the eclectic array of our clients' reviews.
Mario Suntar
CEO at WoodBows
In general, I find PepoPeople to be a commendable HRMS tool. It effectively organizes data based on specific requirements and includes built-in customization options that enhance the overall user experience. The user interface is straightforward, and the tools ease of use sets it apart, especially considering the often complex nature of similar tools. Its seamless integration with our company and minimal buffering time further contribute to its positive attributes.
Stephen Jay
CEO at Charis IT
PepoPeople serves as an all-encompassing assistant for the company, streamlining HR tasks through innovative features such as daily timesheet that provide notifications for employee arrivals and departures, setting it apart from others. This convenient tool facilitates the management of clock-ins, securely stores crucial documents, and monitors work hours, ensuring seamless calculation of payrolls.
Peter K
CFO at AppTecHub
PepoPeople is the go-to platform for our company, centralizing all employee-related data, including timesheets, attendance, leave, time tracking, and more. I believe it significantly enhances HRs ability to effectively manage the workforce database.
Joanna Webb
Doctor at Joanna Clinic
PepoPeople stands out for its simplicity and user-friendly interface. The graphical user interface (GUI) is highly intuitive, making navigation straightforward. Additionally, the customer support for this tool is exceptional. The team is hands-on, promptly addressing errors or any inquiries related to the tool. Keep up the excellent work!
Christopher Thomas
Sales Manager at TrinityWired
PepoPeople feels like having a personal HR administrator right on my laptop. It is user-friendly, making it easy to locate documents, find necessary information, and record data effortlessly. The tool has been particularly helpful in tracking my working hours while working from home during the pandemic.
John Miller
YouTuber
PepoPeople is the type of software that, over time, seamlessly adapts to your work style and aligns with your specific needs. Its high level of customization and versatility caters to a wide range of users. I highly recommend it for employee management and time tracking, as it surpasses other software with similar features.
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